Telemarketing Executive - Farnborough

£22,000- £24,000 pa - Sales
Ref: 474 Date Posted: Wednesday 23 Jan 2019
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Our client, a Professional Services company are looking for a Telemarketing Executive to join their team based in Farnborough.

Key responsibilities as a Telemarketing Executive;

  • Keep up to date with product knowledge, ensuring full compliancy with FCA regulations, having the knowledge of how to advertise products appropriately.
  • Attain personal monthly appointment targets and conversion targets
  • Achieve daily booked targets
  • Develop and maintain relationships with potential customers and deliver excellent customer service.
  • Work in accordance with the company policies and procedures.
  • Attended and participate in company training sessions.

Experience and skills:

  • Experience of in and outbound calls
  • Experience of working within an FCA regulated environment.
  • Excellent communication skills, written and verbal, including a good telephone manner.
  • The ability to demonstrate good listening skills and show empathy towards the customer.
  • Experience of using a CRM system – desirable but not essential.
  • Good organisational and time management skills, with the ability to work under the pressure of targets.
  • Good knowledge of Microsoft Office applications; Word, Excel and Outlook
  • Good reasoning and decision-making abilities
  • Good negotiating skills
  • Ability to work proactively using own initiative
  • Work well in a team as well as independently
  • Customer Service experience
  • Attention to detail and accuracy,
  • Problem solver with the ability to retain information.
  • A good standard of general education, literacy and numeracy.

Salary and Benefits

  • Salary up to £24k plus between £2-4k OTE
  • 25 days holiday
  • Holiday trading
  • Healthcare