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Product Support Specialist - Guildford

£25,000 - £28,000pa - IT
Ref: 419 Date Posted: Monday 30 Jul 2018
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Are you a tech savvy individual with previous experience of product support? Our client based in Guildford town center are looking for a Product Support Specialist to join their growing team.

This role is based within the medical field and will involve working closely with hospitals, providing technical supports for products and resolving within a timely manner.

Your Responsibilities Will Be:

  • Delivering first class technical support to clients
  • Taking detailed recordings of activities and recording on the internal CRM
  • Providing technical, logistic and business support to colleagues across Europe. escalating as required
  • Coordinating business process and performance improvement projects

 

Experience Required:

  • Previous experience within a technical environment
  • Previous experience of product support
  • Experience coordinating projects
  • Highly organised
  • Strong organisational skills, both verbal and written

 

Working Hours:

  • Monday - Friday, 9am - 5pm