Junior Service Desk Engineer - Guildford

£18,000-£20,000 - IT
Ref: 482 Date Posted: Tuesday 19 Feb 2019
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This IT managed service organisation is looking for a Junior Service Desk Engineer to join their Guildford based team. As this is a Junior position training will be given.

Due to the location of the Guildford office, you would need to be a car driver/owner.

Main duties and responsibilities

  • To provide cloud and infrastructure support
  • Using core technologies, such as Office 365, Windows Server, Azure AD, Dropbox, Egnyte
  • Assisting senior engineers, working on escalated service tickets.
  • On completion of probation period the candidate will be periodically working onsite at a prestigious client in central London.

Knowledge, skills and experience:

  • Great customer service skills
  • Good communication skills, written and oral
  • Experience of working in a IT support role
  • Network troubleshooting
  • Experience of using Autotask or Connectwise Service Management (not essential)